Effective Date: September 2026 | Last Updated: September 2026
Welcome to Divya Darshaan (accessible via divyadarshaan.com, referred to as "Company", "we", "our", or "us"). We value the trust you place in us when sharing your personal and spiritual details. This Privacy Policy outlines how we collect, use, store, and safeguard your data.
1. Information We Collect
When you interact with our platform, book a puja, or purchase items, we collect:
- Personal Identifiers: Name, phone number, email address, and billing/shipping addresses.
- Sankalp Information: Devotee name, family members' names, Gotra, Nakshatra, Rashi, and specific prayer intentions provided for ritual execution.
- Transaction Details: Order ID, payment transaction reference, and purchased service details. (Note: We do not store credit/debit card numbers or net banking passwords; all payments are processed through secure, PCI-DSS-compliant third-party payment gateways.)
- Technical Data: IP address, browser type, device information, and site interaction cookies to optimize site performance.
2. How We Use Your Information
- To organize and conduct authentic Vedic Pujas, Sankalp ceremonies, and spiritual rituals through affiliated priests and temples.
- To package, dispatch, and track home-delivered Prasad and sacred items.
- To share puja proof, ritual photographs, and recorded videos via WhatsApp, email, or your user dashboard.
- To communicate booking confirmations, auspicious muhurat updates, and customer support responses.
- To comply with statutory legal and tax obligations.
3. Sharing and Disclosure of Information
We maintain strict confidentiality over your data:
- With Pandits & Teerth Kshetras: Only necessary Sankalp data (Name, Gotra, and Prayer intent) is shared with the officiating priest to conduct the ritual.
- With Delivery Partners: Your name, address, and contact number are shared with verified logistics partners solely for delivering Prasad.
- Legal Compliance: We may disclose details if required by Indian law, court order, or governmental authorities.
- We do not sell, rent, or trade your personal data to third parties for commercial or marketing purposes.
4. Data Security
We employ industry-standard encryption protocols (SSL/TLS), firewalls, and secure servers to protect your data from unauthorized access, loss, or alteration.
5. Cookies
Our website uses standard cookies to maintain session states, remember items in your cart, and analyze web traffic trends. You can disable cookies via your browser settings, though certain website functionalities may become limited.
6. Devotee Rights
You retain the right to inspect, correct, or request the deletion of your personal account data by writing to our support team at info@divyadarshaan.com.
7. Grievance Officer & Contact
In accordance with the Information Technology Act 2000 and the Digital Personal Data Protection Act, you may direct privacy inquiries or grievances to:
