Privacy Policy

1. Information We Collect

We may collect the following types of information:

a) Personal Information

• Full Name

• Mobile Number

• Email Address

• Address (for prasad delivery, if applicable)

• Puja-related details (names for sankalp, gotra, rashi, date of birth, etc.)

b) Payment Information

• Payment details are processed securely through third-party payment gateways.

• We do not store your debit/credit card or UPI details.

c) Technical Information

• IP address

• Browser type

• Device information

• Website usage data (cookies, analytics)

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2. How We Use Your Information

We use your information to:

• Process and confirm E-Puja bookings

• Perform pujas accurately with correct sankalp details

• Communicate booking confirmations, updates, and support

• Share puja photos, videos, or live stream links

• Improve our website, services, and user experience

• Comply with legal and regulatory requirements

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3. Sharing of Information

We do not sell, rent, or trade your personal data.

Your information may be shared only with:

• Priests or temples (limited to puja performance details)

• Payment gateway providers (for transaction processing)

• Courier partners (for prasad delivery, if applicable)

• Legal authorities if required by law

All third parties are required to maintain confidentiality.

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4. Cookies & Tracking Technologies

• We use cookies to enhance website performance and user experience.

• Cookies help us understand user behavior and improve our services.

• You can disable cookies in your browser settings, but some features may not function properly.

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5. Data Security

We implement appropriate technical and organizational security measures to protect your data against:

• Unauthorized access  

• Data loss

• Misuse or alteration

However, no online platform is 100% secure, and we cannot guarantee absolute security.

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6. User Responsibility

• You are responsible for providing accurate and correct information.

• Divya Darshaan is not liable for errors caused by incorrect details submitted by users.

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7. Children’s Privacy

• Our services are not intended for children under 18 without parental supervision.

• We do not knowingly collect personal data from minors.

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8. Data Retention 
We retain personal information only as long as necessary for service fulfillment and legal compliance. 
Puja-related data may be stored for record and support purposes.

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9. Third-Party Links 
Our website may contain links to third-party websites (temples, payment gateways, social platforms).
We are not responsible for their privacy practices or content.

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10. Your Rights

You have the right to: Request access to your personal data, Request correction of incorrect data, Request deletion of your data (subject to legal requirements), Requests can be made via our official contact channels.

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11. Changes to This Privacy Policy
Divya Darshaan reserves the right to update this Privacy Policy at any time. Changes will be posted on this page with immediate effect. Continued use of the website indicates acceptance of the updated policy.

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12. Governing Law
This Privacy Policy is governed by the laws of India. Any disputes shall be subject to Indian jurisdiction.

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13. Contact Us
For questions, concerns, or data-related requests, please contact us through:

Website: www.divyadarshaan.com
Email: info@divyadarshaan.com
Phone/WhatsApp: (+91) 7980 049 382